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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paula Player

November 21, 2024

5  out of  5
rating by Paula Player
"Thank you Molly for helping me get my car insurance in a matter of minutes! I was at the dealer purchasing my car, and I just called the office and Molly was so quick to help and got me set up ready to drive ! Thanks again !!"
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tony lange

November 20, 2024

3  out of  5
rating by tony lange
"Ms Yovonne has always been professional, courteous and respectful always .helpful for my needs! great agent"
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Meghan Bancroft

October 11, 2024

5  out of  5
rating by Meghan Bancroft
"I've had State Farm for about 6 years now and they're wonderful! Rates aside, because they're high everywhere 🥴, I've had a very positive experience with this group. They communicate extremely well and have taken care of any accidents or issues in an effective and professional manner. The thing I appreciate the most though, is being treated like an individual and not just another customer. I recently moved and needed to change my renters insurance to my new address. I got confused and assumed it would come out with my automatic payment like my car insurance does. Meghan, who works at this office (branch? I don't know how to refer to it lol) texted me about it after it technically was late to let me know and to review it and to let her know if I had any questions. I did not receive just a generic email or phone call or even a late fee. She was simply just looking out for me. We conversed over text and even laughed over a few things and THAT is why I choose State Farm. Thank you all for your hard work and compassion!"
We responded:
"Thank you so much for the review. Our mission is to treat others how we want to be treated. Glad you were able to have a laugh over insurance. Some days it’s either laugh or cry! 😁"
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BreAnna Peoples

September 18, 2024

5  out of  5
rating by BreAnna Peoples
"Mike was PHENOMENAL! He made everything so fast, easy and painless. Reached out and returned my calls at his earliest convenience as well as explained everything in depth and a way I could understand. He was also incredibly kind during the whole process! Would absolutely recommend working with him! :)"
We responded:
"Mike is wonderful! So glad to have you working with our office. "
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kristen Lehnert

August 30, 2024

5  out of  5
rating by kristen Lehnert
"Our agent was Mike a wonderful ,courteous and respectful person. He answered all our questions and responded very quickly. He got my family the best deal for insurance and we are very grateful to him. Thank you so much for everything !!"
We responded:
"Thank you. Mike is a great asset to our team and works hard to provide the best possible service. "
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Michael Perry Ladin

July 11, 2024

5  out of  5
rating by Michael Perry Ladin
"Yvonne Salsbury and her staff at her State Farm agency are consummate professionals. They go out of their way to ensure that their customers are completely satisfied. Yvonne truly adds a personal touch to her clients needs and I would recommend her and her agency without a doubt!"
We responded:
"Thank you so much for the kind words. I truly love what I do and am blessed to have a great team helping me every day! "
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Trm

July 9, 2024

5  out of  5
rating by Trm
"Meghan is very responsive. Insurance cost is reasonable compared to other companies. All seem to be very high now. Will go to Meghan for all my insurance needs."
We responded:
"Thank you for the kind review. Meghan is definitely one of the best customer service reps you will ever find. I am so thankful she is a part of our team. "
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B Sharma

June 28, 2024

5  out of  5
rating by B Sharma
"Always easy to work with and very nice staff. Best in the business!"
We responded:
"Thank you so much! We appreciate the opportunity to serve you. "
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Wayne Reagan

June 24, 2024

5  out of  5
rating by Wayne Reagan
"Jessica Lescano my agent was fast, courteous and respectful. Satisfied all my questions. A great young lady to deal with."
We responded:
"Thank you for this wonderful review! We appreciate being able to help you. "
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D&M Cleaning Company

June 21, 2024

5  out of  5
rating by D&M Cleaning Company
"We love Yvonne Salsbury State Farm and their entire team! Ashley always assist my husband and I and she’s awesome. However, whenever we call in or they reach out to us everyone is ALWAYS willing to assist! Professional, knowledgeable, and courtesy. Thank you guys for all you do! ~Maniesha & Dwayne"
We responded:
"Thank you so much for this review. Ashley and the entire team love helping our customers. We appreciate you! "
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Sonya Adler

June 21, 2024

5  out of  5
rating by Sonya Adler
"State Farm is the best! I have been with them since I was 15! They are always there and will explain every detail and they are more like a friend or family. I wish I could give them 10 stars! Thank you!"
We responded:
"Thank you for that kind note and review. Tyler works hard to make it a great experience to do business with our office. "
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Daphne Davis

June 19, 2024

5  out of  5
rating by Daphne Davis
"They are always very helpful ."
We responded:
"Thank you so much for this review! We love helping you! "
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Ashton Fincher

June 17, 2024

5  out of  5
rating by Ashton Fincher
"Mr. Moss was very helpful and knowledgeable. Great service!"
We responded:
"Thank you. So glad you found Jake helpful. He is very knowledgeable and loves helping our customers find the right coverage for their needs. "
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Mandy

June 17, 2024

5  out of  5
rating by Mandy
"Professional and friendly service from Jake Moss. Highly recommend."
We responded:
"Thank you for this 5 star review. Jake is a great asset to our office. "
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J M

May 29, 2024

1  out of  5
rating by J M
"Unprofesional, and incompetent. I had to call 5 times to cancel a renters insurance policy, and each time I was assured it would be cancelled, only to continue to recieve late notices. Then they upped my auto policy premium for no reason, so I went to progressive and paid half the price for more coverage. I cancelled my auto policy, then never recieved a refund for the half a months coverage I never used."
We responded:
"I sincerely apologize that this was your experience with my office. I have looked into this and it was completely our fault. As a team we have discussed why this happened and how we can improve moving forward. This is certainly not the way we normally handle things, but we did miss the mark for you. Thank for the feedback which will help us improve our processes. "
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Rashad Anderson

May 25, 2024

5  out of  5
rating by Rashad Anderson
"They go out of their way to get you exactly what you want and what you need. Great people!"
We responded:
"Thank you for this review. My teams is full of people with passion for helping others. I couldn’t ask for more. Thank you for sharing this. 🤗"
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Scott Campbell

April 19, 2024

5  out of  5
rating by Scott Campbell
"Prompt and excellent service provided by Yvonne Salsbury. She is very customer focused and a pleasure to deal with."
We responded:
"Thank you Scott. We love what we do and appreciate the opportunity to serve you and your family. "
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Mitzi Roberts

February 15, 2024

5  out of  5
rating by Mitzi Roberts
"Thank you Mr Jake Moss at Yvonne Salsbury State Farm Insurance for making my transition from what I thought was going to be a scary long day of shopping for car insurance to an EFFICIENT, SMOOTH and affordable purchase of car insurance. Believe me, an agent who has the ability to listen not just to hear you but to actually listen to UNDERSTAND why you're reaching out to them and create a policy that suited me was unexpectedly refreshing and it only a few minutes after reviewing my options.. The experience and intelligence of the staff does make all the difference in the world. Thank you State Farm. Mr Moss is an asset to your team thanks again!"
We responded:
"Thank you so much for that awesome review. Jake is definitely an asset to my office and to State Farm. Our mission is to treat people like they are family. We want to understand what is important to you so that we can offer the coverage that meets your individual needs. So glad you are now a part of our family! "
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Sophie Gugino

February 7, 2024

5  out of  5
rating by Sophie Gugino
"Jake Moss was very helpful, he was very thoughtful for helping me find cheaper insurance and can’t wait to work with him more. 10/10 for Jake Mods"
We responded:
"Thank you Sophie for taking the time to give Jake this 5 star review. He is a great asset to our team. We look forward to serving you!"
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Sara Corn

January 10, 2024

5  out of  5
rating by Sara Corn
"Yvonne is a delight to work with!! I highly recommend her for all your insurance needs!!!"
We responded:
"Thanks Sara for this 5 star review! "
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James Bruce

January 9, 2024

5  out of  5
rating by James Bruce
"Jake was outstanding with assisting me in obtaining car, boat, and home owner insurance. He was very knowledgeable with all the different insurances and answered all my questions. He saved me a ton of money compared to my other insurance company."
We responded:
"Thanks for taking the time to give us a review. Jake works very hard to give our customers the most coverage for the lowest price possible. We look forward to serving you. "
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James Troublefield

December 13, 2023

5  out of  5
rating by James Troublefield
"I am so glad for State Farm they really made it easy to make up my mind with what mobile insurance I would be going with. They sent a quote to my address without me asking , & I feel Jessica who works at Yvonne’s State Farm in Myrtle Beach ,S.C was very pleasant , friendly and made it really feel like I was in good hands. Keep up the good work State Farm"
We responded:
"Thank you James! We think Jessica does an awesome job and glad you think so too. We look forward to serving you!"
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Timothy Kelliher

September 13, 2023

5  out of  5
rating by Timothy Kelliher
"very personal and always look out for my intrests reguarding discounts"
We responded:
"Thank you for the review. We appreciate being able to help you. "
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Dan Milstein

August 7, 2023

1  out of  5
rating by Dan Milstein
"DON' WASTE YOUR TIME They never get back to you. I was a new customer just trying to get a quote on home and car insurance. After visiting there location and many phone calls they still have not gotten back to me. After each conversation I was promised a answer either by the end of the day or the next day. Maybe State Farm is a good company but stay away from this branch."
We responded:
"I’m so sorry that this has been your experience. We must not have correct contact information. Our records show we tried to call and we have sent emails. If you would please call our office, Ashley has all the information ready. "
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Luke Burgess

June 22, 2023

5  out of  5
rating by Luke Burgess
"Tyler was great to work with!"
We responded:
"Thank you! Tyler works really hard to make every interaction a good one! "