Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jo S

Jo S

March 24, 2025

5  out of  5
rating by Jo S
"Always a great experience working with Yvonne Salsbury’s State Farm team. Mike has been wonderful to work with, answered many of our questions and is always prompt, knowledgeable and has gone above and beyond to get us the best coverage possible. I highly recommend"
We responded:
"Thank you Jo! I appreciate you taking the time to recognize Mike. He is a professional and loves helping our customers. We always appreciate recommendations. We definitely need more people like you!"
Profile photo of Jeremy Michael

Jeremy Michael

March 3, 2025

5  out of  5
rating by Jeremy Michael
"Sherry was amazing!!! My daughter misplaced her driving school certificate and Sherry went above and beyond to help us recover it. Highly recommend if the staff is like Sherry. This place was AWESOME! Nayah helped me and my daughter get affordable full coverage insurance way cheaper than all other companies in this area. I have already shared my story will all my neighbors and friends. I am grateful to them for still having compassion to people. Most of the other offices I spoke with treated me like a number or dollar sign. I did not feel that way here at all."
We responded:
"Our mission is to treat you like family! Sherry is a true asset to our team. I appreciate you taking the time to give us a review and recommend our office. "
Profile photo of Star Thomas

Star Thomas

February 25, 2025

5  out of  5
rating by Star Thomas
"Worked with Ashley, she was super helpful, got me a quote quickly and even saved me over $100 on my policy I had from another company with exact same coverage!"
We responded:
"Thank you for the nice review. We are so glad that we were able to save you money. Ashley is awesome! "
Profile photo of bethany larrow

bethany larrow

February 21, 2025

5  out of  5
rating by bethany larrow
"Mike, Was so helpful and professional. State Farm is amazing. Saved me tons of money on Car and Renter's insurance. I highly recommend Mike"
We responded:
"Thank you so much for taking the time to give Mike a review. He does a great job helping people every day. I love it when others compliment this incredible team I get to work with every day. "
Profile photo of MS MARIA

MS MARIA

February 12, 2025

5  out of  5
rating by MS MARIA
"Yvonne Salsbury she’s great always gives quick response to any questions I may have"
We responded:
"Thank you Maria. I really appreciate the opportunity to help you with your property in Myrtle Beach. Be sure to stop by when you are in town! "
Profile photo of Jeanine Beckles

Jeanine Beckles

February 6, 2025

5  out of  5
rating by Jeanine Beckles
"I have been with State Farm for many years. They have always been wonderful anytime I have needed anything. Yvonne Salsbury is amazing, she is so helpful and knowledgeable. It is such a pleasure to work with her, she always makes me feel so important and always gets back to me so quickly. I recommend your office to so many people! Thank you!!"
We responded:
"Thank you so much for your kind words. We love working with your family and appreciate the many years you have been with us! "
Profile photo of Condo Miles

Condo Miles

February 4, 2025

5  out of  5
rating by Condo Miles
"Amazingly fast customer service and attention to detail!! Do business with Yvonne and her team is like stepping back in time to the good ole days, but with today’s technology. I highly recommend!"
We responded:
"Thank you. It means a lot coming from another small business owner. As the owner of Pee Dee Pet Cremation, you know what good customer service looks like so it makes this extra special. "
Profile photo of Ashley Gorman

Ashley Gorman

January 9, 2025

1  out of  5
rating by Ashley Gorman
"The WORST insurance company I have every dealt with. My auto insurance got dropped when offices switched and apparently didn't get auto-drafted out of my account, so I basically drove around for a month or so without insurance. Once that was taken care of, it happened to my husband. After speaking with the office, it was assured that it would never happen again. I have only used State Farm my entire life, I am now 37, only to get a phone call that my husband's insurance has once again been dropped for non-payment because of an auto-draft issue...and let's talk about how this happened 3 months ago! And we're now just getting a phone call?!?! That's really safe and responsible being an insurance company. I AM LIVID! I am sure this we're not the only ones this happening to."
We responded:
"I wanted to personally look into this as a 1 star review is very concerning to me. In researching this, I found that our office notified your husband about the payment situation that was causing the lapse in coverage. There are at least two text messages that were sent directly from my office. We do this as a courtesy from our office in addition to the notifications from the company. I understand that it is very frustrating to be without coverage, so we do try our best to notify our customers about any issues that would cause a cancellation. I would be more than happy to send any documentation of our notifications if that would be helpful. "
Profile photo of Greg

Greg

January 2, 2025

5  out of  5
rating by Greg
"I recently had the pleasure of working with Yvonne Salsbury (State Farm). They made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you Greg. We are so happy to be able to serve you. "
Profile photo of Paula Player

Paula Player

November 21, 2024

5  out of  5
rating by Paula Player
"Thank you Molly for helping me get my car insurance in a matter of minutes! I was at the dealer purchasing my car, and I just called the office and Molly was so quick to help and got me set up ready to drive ! Thanks again !!"
We responded:
"So glad you were taken care of in minutes! Hope you enjoy your new vehicle. "
Profile photo of tony lange

tony lange

November 20, 2024

3  out of  5
rating by tony lange
"Ms Yovonne has always been professional, courteous and respectful always .helpful for my needs! great agent"
We responded:
"Thank you Tony, so nice of you to take the time and give us a review. "
Profile photo of Meghan Bancroft

Meghan Bancroft

October 11, 2024

5  out of  5
rating by Meghan Bancroft
"I've had State Farm for about 6 years now and they're wonderful! Rates aside, because they're high everywhere 🥴, I've had a very positive experience with this group. They communicate extremely well and have taken care of any accidents or issues in an effective and professional manner. The thing I appreciate the most though, is being treated like an individual and not just another customer. I recently moved and needed to change my renters insurance to my new address. I got confused and assumed it would come out with my automatic payment like my car insurance does. Meghan, who works at this office (branch? I don't know how to refer to it lol) texted me about it after it technically was late to let me know and to review it and to let her know if I had any questions. I did not receive just a generic email or phone call or even a late fee. She was simply just looking out for me. We conversed over text and even laughed over a few things and THAT is why I choose State Farm. Thank you all for your hard work and compassion!"
We responded:
"Thank you so much for the review. Our mission is to treat others how we want to be treated. Glad you were able to have a laugh over insurance. Some days it’s either laugh or cry! 😁"
Profile photo of BreAnna Peoples

BreAnna Peoples

September 18, 2024

5  out of  5
rating by BreAnna Peoples
"Mike was PHENOMENAL! He made everything so fast, easy and painless. Reached out and returned my calls at his earliest convenience as well as explained everything in depth and a way I could understand. He was also incredibly kind during the whole process! Would absolutely recommend working with him! :)"
We responded:
"Mike is wonderful! So glad to have you working with our office. "
Profile photo of kristen Lehnert

kristen Lehnert

August 30, 2024

5  out of  5
rating by kristen Lehnert
"Our agent was Mike a wonderful ,courteous and respectful person. He answered all our questions and responded very quickly. He got my family the best deal for insurance and we are very grateful to him. Thank you so much for everything !!"
We responded:
"Thank you. Mike is a great asset to our team and works hard to provide the best possible service. "
Profile photo of Michael Perry Ladin

Michael Perry Ladin

July 11, 2024

5  out of  5
rating by Michael Perry Ladin
"Yvonne Salsbury and her staff at her State Farm agency are consummate professionals. They go out of their way to ensure that their customers are completely satisfied. Yvonne truly adds a personal touch to her clients needs and I would recommend her and her agency without a doubt!"
We responded:
"Thank you so much for the kind words. I truly love what I do and am blessed to have a great team helping me every day! "
Profile photo of B Sharma

B Sharma

June 28, 2024

5  out of  5
rating by B Sharma
"Always easy to work with and very nice staff. Best in the business!"
We responded:
"Thank you so much! We appreciate the opportunity to serve you. "
Profile photo of Wayne Reagan

Wayne Reagan

June 24, 2024

5  out of  5
rating by Wayne Reagan
"Jessica Lescano my agent was fast, courteous and respectful. Satisfied all my questions. A great young lady to deal with."
We responded:
"Thank you for this wonderful review! We appreciate being able to help you. "
Profile photo of D&M Cleaning Company

D&M Cleaning Company

June 21, 2024

5  out of  5
rating by D&M Cleaning Company
"We love Yvonne Salsbury State Farm and their entire team! Ashley always assist my husband and I and she’s awesome. However, whenever we call in or they reach out to us everyone is ALWAYS willing to assist! Professional, knowledgeable, and courtesy. Thank you guys for all you do! ~Maniesha & Dwayne"
We responded:
"Thank you so much for this review. Ashley and the entire team love helping our customers. We appreciate you! "
Profile photo of Sonya Adler

Sonya Adler

June 21, 2024

5  out of  5
rating by Sonya Adler
"State Farm is the best! I have been with them since I was 15! They are always there and will explain every detail and they are more like a friend or family. I wish I could give them 10 stars! Thank you!"
We responded:
"Thank you for that kind note and review. Tyler works hard to make it a great experience to do business with our office. "
Profile photo of Daphne Davis

Daphne Davis

June 19, 2024

5  out of  5
rating by Daphne Davis
"They are always very helpful ."
We responded:
"Thank you so much for this review! We love helping you! "
Profile photo of Ashton Fincher

Ashton Fincher

June 17, 2024

5  out of  5
rating by Ashton Fincher
"Mr. Moss was very helpful and knowledgeable. Great service!"
We responded:
"Thank you. So glad you found Jake helpful. He is very knowledgeable and loves helping our customers find the right coverage for their needs. "
Profile photo of Mandy

Mandy

June 17, 2024

5  out of  5
rating by Mandy
"Professional and friendly service from Jake Moss. Highly recommend."
We responded:
"Thank you for this 5 star review. Jake is a great asset to our office. "
Profile photo of J M

J M

May 29, 2024

1  out of  5
rating by J M
"Unprofesional, and incompetent. I had to call 5 times to cancel a renters insurance policy, and each time I was assured it would be cancelled, only to continue to recieve late notices. Then they upped my auto policy premium for no reason, so I went to progressive and paid half the price for more coverage. I cancelled my auto policy, then never recieved a refund for the half a months coverage I never used."
We responded:
"I sincerely apologize that this was your experience with my office. I have looked into this and it was completely our fault. As a team we have discussed why this happened and how we can improve moving forward. This is certainly not the way we normally handle things, but we did miss the mark for you. Thank for the feedback which will help us improve our processes. "
Profile photo of Rashad Anderson

Rashad Anderson

May 25, 2024

5  out of  5
rating by Rashad Anderson
"They go out of their way to get you exactly what you want and what you need. Great people!"
We responded:
"Thank you for this review. My teams is full of people with passion for helping others. I couldn’t ask for more. Thank you for sharing this. 🤗"
Profile photo of Scott Campbell

Scott Campbell

April 19, 2024

5  out of  5
rating by Scott Campbell
"Prompt and excellent service provided by Yvonne Salsbury. She is very customer focused and a pleasure to deal with."
We responded:
"Thank you Scott. We love what we do and appreciate the opportunity to serve you and your family. "